Welcome to Veterinary Growth Agency LLC (“we,” “us,” or “our”). These Terms of Service (“Terms”) govern your access to and use of our website, veterinarygrowthagency.com (the “Website”), and the digital marketing services we provide to veterinary clinics, including but not limited to email marketing, SMS marketing, social media management, and website development (collectively, the “Services”). By accessing or using our Website or using our Services, you agree to be bound by these Terms. If you do not agree, please do not use our Website or Services.

1. Acceptance of Terms

By using our Website or Services, you confirm that you are at least 18 years old or of the legal age of majority in your jurisdiction and have the legal authority to enter into these Terms. If you are using our Services on behalf of a veterinary clinic or other entity, you represent that you have authority to bind that entity to these Terms.

2. Services Provided

We provide digital marketing services tailored for veterinary clinics, including:

Email and SMS marketing campaigns Social media management and advertising Search engine optimization (SEO) and pay-per-click (PPC) advertising Website development

3. User Responsibilities

You agree to:

Provide accurate, complete, and current information when engaging our Services. Comply with all applicable laws, including but not limited to those related to telemarketing (e.g., TCPA), data privacy (e.g., GDPR, CCPA), and veterinary advertising regulations. Use our Services only for lawful purposes and in accordance with these Terms. Not use our Services to send unsolicited communications (spam) or engage in deceptive marketing practices.

You are responsible for obtaining any necessary consents from your clients or customers before sharing their personal information with us for marketing purposes.

4. Toll-Free Number and SMS Usage

We use a toll-free number, managed through a third-party platform, to send and receive SMS messages for our agency’s operations, including marketing and informational messages to veterinary clinic clients about our services or on behalf of behalf our clients. By providing your phone number to us, you agree our to: website or otherwise, you may opt in to receive SMS messages from us.

Opt-In Process: To receive SMS messages, you must provide express written consent through our Website (e.g., by checking a box on a form) or other documented means. Our opt-in process complies with the Telephone Consumer Protection Act (TCPA) and includes clear disclosures that you agree to receive marketing and/or informational texts, that message and data rates may apply, and that you can opt out at any time. Compliance: You agree to comply with all applicable laws, including FCC rules and TCPA requirements, when interacting with our toll-free number. You must not use our SMS services to send unsolicited messages.

Opt-Out: You may opt out of SMS at any time by texting “STOP” to 866-330-8686. We will promptly process your request. Notifications: Notify us immediately if you believe our communications violate applicable laws or your preferences.

We reserve the right to suspend or terminate SMS communications if you violate these Terms or applicable laws.

5. Intellectual Property

All content on our Website, including texts, graphics, logos, and software, is owned the by property [Your of Agency Name] or our licensors and is protected by copyright and trademark laws. You may not reproduce, use, distribute, or create derivative works from our content without our permission.

Content we create for you (e.g., marketing materials) remains our property until full payment is received, as per our agreement.

6. Payment and Fees

Fees for our Services are outlined in your service agreement. You agree to pay all fees promptly. Late payments may incur interest or result in suspension of Services. We may modify fees with 30 days’ notice.

7. Termination

We may terminate or suspend your access to our Website or Services at our discretion, with or without notice, for reasons including:

Violation of these Terms. Non-payment of fees. Conduct harming our reputation or operations.

Upon termination, you must cease using our Services, and any outstanding fees remain due.

8. Limitation of Liability

To the fullest extent permitted by law, Veterinary Growth Agency LLC is not liable for indirect, incidental, special, or consequential damages arising from your use of our Website or Services, including loss of profits or data. Our total liability is limited to the amount you paid us in the six months prior to the claim.

9. Indemnification

You agree to indemnify and hold harmless Veterinary Growth Agency LLC from claims or damages arising from your use of our Services, violation of these Terms, or infringement of third-party rights.

10. Governing Law

These Terms are governed by the laws of Texas, United States. Disputes shall be resolved in Dallas County, Texas courts.

11. Changes to Terms

We may update these Terms, posting the updated version on our Website with the “Last Updated” date. Continued use constitutes acceptance.

12. Contact Us

For questions, contact:

Veterinary Growth Agency LLC
11816 Inwood Rd # 3024

Dallas, TX 75244

Phone: 866-330-8686